Privacy Policy

We here at https://p2h-eu.com respect and take care of your information. This Privacy Policy explains how we may process your information. We tried to make this Privacy Policy as easy to read and understand as possible. We encourage you to read this Privacy Policy carefully, and to regularly check this page to review any changes we might make.

This Privacy Policy may be updated from time to time. It will be published on this website https://p2h-eu.com (the “Site”) which is operated by P2H Europe LTD. (collectively “P2H Europe”, or “we”). When you use or browse this Site or use its services (the “Services”) and provide us with your information and personal data, you agree to be bound by the rules and regulations of this Privacy Policy and warrant that you are at least 16 years old. If you do not agree to our Privacy Policy please do not use the Site and its Services.

Who is “on duty”?

We decide how and why the information you provide to us is processed:
P2H Europe LTD.
Baba Ganka Square 4, Burgas, Bulgaria
This means that we are a data controller under the EU General Data Protection Regulation.

What is personal data?

“Personal data” means information that is about any individual, or from which any individual is directly or indirectly identifiable.

What information do we collect?

We collect information that you voluntarily provide us via email or phone, contact form or other direct contact from you. This information may include your first and last name, postal address, profession/role, place of work, email address and phone number.

We also collect, store and use information about your computer and about your visits to and use of this Site (including your IP address, operating system, browser type and version, length of visit, geographical location, page views and website navigation paths).

We do not collect any sensitive information about you and any information from children under 16 years old.

How do we use information?

Any information you share with us may be used for:

  • Service provision and communications: contacting you via any means (including via email and telephone) for service provision, customer support and relationship management (e.g. to notify you about the status of your order, define your requirements etc.).
  • Direct marketing: communicating with you via email regarding information and services in which you may be interested and our promotions. You may unsubscribe at any time by following the unsubscribe instructions in every email we send or by contacting us directly.
  • Financial management: financial and administrative management, planning and reporting, sales, accounting, finance, corporate audit and compliance with legal requirements.
  • We may also use such information for security reasons, for detecting, investigating and preventing breaches of this Privacy Policy, and legal compliance.
  • We do not sell, trade or rent any of your information including personal data.

How do we store your information?

We store your information and personal data in the United States and Germany.

Your personal data will be retained for as long as needed for the purpose of use or until your consent is withdrawn.

We may continue to retain personal data even after you cease to use any particular services, as reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud, enforce our agreements and/or protect our legitimate interests.

How do we share and transfer your information?

We are very careful about which companies we do business with.

Please be aware that information we collect, including your personal data, may be transferred to, processed and stored outside the European Economic Area. By submitting your information and personal data, you agree to this transfer, storing or processing. We take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

We may share your information including personal data with:

  • our affiliates and subsidiaries;
  • carefully selected third parties including business partners, suppliers, exclusive contractors and sub-contractors who perform functions on our behalf and who are authorized to do so under a duty of confidentiality and only for the purposes stated above;
  • our professional advisers (lawyers, accountants, financial advisers etc);
  • court or other government body or as required by law, but only that portion of your information which is legally required to be disclosed.

Your information including personal data may also be shared in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other organisational change.

What about information security?

P2H Europe  works hard to protect your information. We guarantee that we take reasonable and appropriate technical and operational measures to protect your personal data we collect and hold from loss, misuse and unauthorized access, disclosure, alteration, and destruction.

Wherever you submit the information via this website, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

What are your rights?

You have certain rights regarding your personal data processed by P2H Europe.

You have the right to:

  • Withdraw your consent at any time. You have the right to withdraw consent where you have previously given your consent to the processing of your personal data.
  • Object to processing of your personal data. You have the right to object to the processing of your personal data if the processing is carried out on a legal basis other than consent.
  • Access your personal data. You have the right to learn if personal data is being processed by P2H Europe , obtain disclosure regarding certain aspects of the processing and obtain a copy of the personal data undergoing processing.
  • Verify and seek rectification. You have the right to verify the accuracy of your personal data and ask for it to be updated or corrected.
  • Restrict the processing of your personal data. You have the right, under certain circumstances, to restrict the processing of your personal data. In this case, P2H Europe  will not process your personal data for any purpose other than storing it.
  • Have your personal data deleted or otherwise removed. You have the right, under certain circumstances, to obtain the erasure of your personal data from P2H Europe.
  • Receive your personal data and have it transferred to another controller. You have the right to receive your personal data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the personal data is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
  • Lodge a complaint. You have the right to bring a claim before the competent data protection authority.

Any requests to exercise your rights shall be directed to support@p2h-eu.com. These requests will be exercised free of charge and will be addressed by us as early as possible within one month.

When exercising any of the rights listed above, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.

What about third party websites?

Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which are linked to ours is subject to that website’s own rules and policies.

How to contact us?

You may contact us by emailing to support@p2h-eu.com or at the address set out below:
P2H Europe LTD.
Baba Ganka Square 4, Burgas, Bulgaria